Chunky Crew

We are very proud to source only the finest Mongolian cashmere and would love for you to keep these timeless pieces forever. Cashmere is a luxurious fabric that is meant to last. We recommend the following care:

WASHING CASHMERE

The care label might read "dry clean only" but hand washing your cashmere will actually work wonders if done correctly. 

SOAK

RINSE

Gently ball up the knitwear and squeeze out the water without excessive wringing or stretching. Rinse with clean, tepid water until detergent is gone. 

ROLL

Squeeze out the water and lay the sweater flat on a towel and gently roll to remove the moisture

DRY

Let the sweater dry on a flat surface, keeping it away from sun and heat. Do not tumble dry. 

PILLING

Pilling is the tiny balls of fluff that build up over time. It is the cashmere fibres naturally shredding, caused by wear. We suggest using a clothes shaver to remove the tiny pills.

SHIPPING TERMS

Doffer Boys uses USPS and FEDEX for all shipments.

SHIPPING TIME

All orders will be processed and shipped within 48 hours after receipt of order on regular business days.

A Tracking Number will be emailed to you when your order ships and it will allow you check on the delivery status.

INTERNATIONAL SHIPMENTS

We are pleased to announce that we ship worldwide.

• Delivery to USA and Canada: Free
• Delivery to Rest of World: Email or call us for rates

 DUTIES AND TAXES

US deliveries will not be subject to additional duties and taxes.

Canada and Rest of World deliveries may be subject to additional duties and taxes

Any charges on Duties and Taxes are to be settled by the recipient and Doffer Boys can not be held responsible for those.

Please check with your local customs and duty office.

RETURNS AND EXCHANGES

Full Price Purchase returns or exchanges will be accepted only if authorized by Doffer Boys and is returned within FIVE days of date of receipt. A store credit will be given after five days but no longer than 30 days after date of receipt.  A store credit will not expire.

You must obtain a return reference number by emailing info@dofferboys.com.

Please note shipping fees are non-refundable.

RETURN POLICY

All items must be in pristine condition and returned in the original packaging with all tags attached.Please make sure to include the correct invoice.

All undamaged and correctly returned items will be credited to the purchaser's credit card or a store credit will be issued, once the goods are received by Doffer Boys.

We regret that the cost to ship an item for return or exchange is the customer's responsibility. If the item is an exchange, Doffer Boys will ship the exchanged item without any additional charges to the customer.

All Sale items are final sale - No returns accepted.

Doffer Boys reserves the right not to accept returns if they are not in the aforementioned condition.